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Board of Education: Complaint Procedure

Any person or group having legitimate interest in the schools of this district shall have the right to present a request, suggestion, complaint or grievance concerning district personnel, the program or operations of the district.  At the same time, the Board has the duty to protect its staff from unnecessary harassment.  It is the intent of this policy to provide the means for judging each complaint and grievance in a fair and impartial manner and seek a remedy where appropriate.

It is the desire of the Board to rectify any misunderstanding between the public and the school district by direct discussions of any informal type among the interested parties.  It is only when such informal meetings fail to resolve the differences that more formal procedures shall be employed.

Any requests, suggestions or grievances reaching the Board or Board members shall be referred to the Superintendent for consideration according to administrative procedures. 


Channeling Complaints to the Board
    The normal procedure for registering complaints is to work through the school staff before going to the Board.  At the individual school level complaints should be made first to the teacher, then to the principal and finally to the Superintendent or to a member of his/her staff.

General District Complaints
    Complaints of a general district nature should be made to central office.  This might be the Superintendent or to a member of his/her staff depending upon the nature of the complaint to the Board.

Complaints in Writing
    Complaints must be written and signed.  No person shall present orally or discuss at any meeting of the Board complaints against individual employees until after such charges or complaints shall have been presented to the Board in writing and signed by the person or persons making the charge or complaint, and the Board shall have had a reasonable opportunity to investigate the same.